Printer Setup

When you are first setting up SmartShyp we recommend that you setup your Printer early on. SmartShyp is compatible with any desktop or thermal printer, this quick guide will help you get your printer configured to the correct label format, as well as go through some customization steps.

Printer Setup:

1. From the Dashboard: Go to Print Settings found in the Account Dropdown Menu in the top-right corner of SmartShyp.

Printer Setup

2. Select a Label Format: Select the appropriate label format for the printer you will be using. 4″x6″ for Thermal Printers or 8.5″x11″ for Desktop Printers. You can also select an option to print Packing Slips alongside each label.

Label Format

3. Print Receipts: Check this box only if you would like to print receipts for the postage you paid along with your labels. 

Receipt Option

4. Packing Slip Format: This option will apply to Packing Slips that are printed separately from labels. 

Packing Slip Format

5. Add a Logo: You may customize your packing slips by adding a Company Logo here. Upload an image using the blue icon.

Add Logo

6. Add a Custom Message: You can also add a Custom Message to your Packing Slips. This could be a thank you message, describe your return policy, promotional offers/coupon codes – anything you’d like to include for your customers.

Custom Message

Note: Always be sure to Save Changes using the button in the bottom-right corner. Print settings can be updated at any time.


Page Guides
DashboardShipments: Other Shipped/CompleteAccount: Payment Methods
OrdersShipments: End of DayAccount: Shipping Meter
Hold For LaterAddress BookAccount: Print Settings
Shipments: Ready to PrintReportsAccount: Carrier Accounts
Shipments: Ready to ShipMy Stores: Manage My StoresPreferences
Shipments: In TransitMy Stores: Manage My ProductsResources
Shipments: DeliveredAccount: ProfileFAQs
Shipments: VoidedAccount: SubscriptionWhat's New


Page Guides
Shipments: Other Shipped/Complete
Account: Payment Methods
Shipments: End of Day
Account: Shipping Meter
Hold For Later
Address Book
Account: Print Settings
Shipments: Ready to Print
Account: Carrier Accounts
Shipments: Ready to Ship
My Stores: Manage My Stores
Account: Preferences
Shipments: In Transit
My Stores: Manage My Products
Shipments: Delivered
Account: Profile
Shipments: Voided
Account: Subscription
What's New