Create a Duplicate Label

SmartShyp allows you to make copies of orders if you ever need to create an identical duplicate label. This can be especially useful if you find any errors and need to void/recreate a shipment. Duplicate labels will have all of the order information of the original but will receive a new tracking number.

Create a Duplicate Label:

1. From the Dashboard: Locate the order you want to Duplicate on one of the Shipments pages.

Voided Navigation

2. Select Orders to Duplicate: Select the orders you would like to create duplicates for and click Make a Copy.

Select to Duplicate

3. Duplicated Orders: New duplicate orders will be created on the Orders page, duplicates are listed as SmartShyp Store Orders.

Copied to Orders

4. Edit and Recreate Labels: You can now make changes if needed and re-create new labels. 

Edit and Create Duplicate

Note: Duplicate Orders will be listed as SmartShyp Store Orders. Make sure your Filters are set to show Store > SmartShyp. You will also need to manually update the new tracking in your seller channels if the order originated from an integrated store.


Page Guides
DashboardShipments: Other Shipped/CompleteAccount: Payment Methods
OrdersShipments: End of DayAccount: Shipping Meter
Hold For LaterAddress BookAccount: Print Settings
Shipments: Ready to PrintReportsAccount: Carrier Accounts
Shipments: Ready to ShipMy Stores: Manage My StoresPreferences
Shipments: In TransitMy Stores: Manage My ProductsResources
Shipments: DeliveredAccount: ProfileFAQs
Shipments: VoidedAccount: SubscriptionWhat's New


Page Guides
Shipments: Other Shipped/Complete
Account: Payment Methods
Shipments: End of Day
Account: Shipping Meter
Hold For Later
Address Book
Account: Print Settings
Shipments: Ready to Print
Account: Carrier Accounts
Shipments: Ready to Ship
My Stores: Manage My Stores
Account: Preferences
Shipments: In Transit
My Stores: Manage My Products
Shipments: Delivered
Account: Profile
Shipments: Voided
Account: Subscription
What's New