Change Your Return Address

SmartShyp uses the contact information you provide during sign up to create a Default Sender profile. This Default Sender profile is what populates the return address on new orders. Follow this tutorial to learn how to edit Sender's Information and set your preferred Default Sender.

Change Your Return Address:

1. From the Dashboard: Go to the Address Book using the Left-Side Navigation Menu.

Address Book

2. Sort Addresses by Type: Click in the column header “Address Type” to bring your Sender entries to the top of the list. The Green Icon indicates the Default Sender – this is the contact information that will populate in the From: Field for all New Orders.

Sort Address Type

3. Edit Fields: Select the Default Sender and make any changes in the window that pops up. Click Save to update the entry.

Edit Address

4. Change Default Sender: You can set an entirely different entry as the Default Sender using the button at the top of the page. 

Default Sender

Note: New Orders will use the current Default Sender when they are imported. Existing Orders will not update automatically when you make changes to the Address Book. Double check your From: Field on the Orders Page and Bulk-Edit them as needed.


Page Guides
DashboardShipments: Other Shipped/CompleteAccount: Payment Methods
OrdersShipments: End of DayAccount: Shipping Meter
Hold For LaterAddress BookAccount: Print Settings
Shipments: Ready to PrintReportsAccount: Carrier Accounts
Shipments: Ready to ShipMy Stores: Manage My StoresPreferences
Shipments: In TransitMy Stores: Manage My ProductsResources
Shipments: DeliveredAccount: ProfileFAQs
Shipments: VoidedAccount: SubscriptionWhat's New


Page Guides
Shipments: Other Shipped/Complete
Account: Payment Methods
Shipments: End of Day
Account: Shipping Meter
Hold For Later
Address Book
Account: Print Settings
Shipments: Ready to Print
Account: Carrier Accounts
Shipments: Ready to Ship
My Stores: Manage My Stores
Account: Preferences
Shipments: In Transit
My Stores: Manage My Products
Shipments: Delivered
Account: Profile
Shipments: Voided
Account: Subscription
What's New